Responsible gaming, safe use, and self-exclusion in the bd345 App
This page includes the bd345 App's responsible gaming assistance, with a phone helpline, self-exclusion, and clear guidance for safe use
Download bd345 APK Get responsible assistance
bd345 Helpline Directory
If you are in Dhaka, first check the help number; you will find chat and assistance for responsible gaming in the same place on the bd345 App
Dhaka City
Helpline: +880 1700 000 101
Hours: 10:00-22:00
Languages: Bengali, English
Chittagong Region
Helpline: +880 1700 000 102
Hours: 09:00-21:00
Language: Bengali
Sylhet Region
Helpline: +880 1700 000 103
Hours: 10:00-20:00
Languages: Bengali, English
Rajshahi Region
Helpline: +880 1700 000 104
Hours: 11:00-19:00
Language: Bengali
Online Chat
Chat: App Help tab
Hours: 24/7
Languages: Bengali, English
When to seek help
If gameplay is comfortable, there's no problem, but if you lose track of time, feel uneasy about your budget, or don't take a break, contact support now.
If you use bKash, Nagad, and Rocket, it's good to set limits first; this keeps daily expenses and account costs separate in Dhaka or any other city.
Some clear warning signs
If a session becomes long repeatedly, you rush the login, or you feel uncomfortable after playing, don't ignore it; you can quickly get directions from the bd345 Login Help link.
What you'll get from
The support team will first listen to your situation, then outline the next steps in 3 simple steps
- You can set usage time limits
- Learn how self-exclusion requests work
- If needed, you will receive advice to increase account security
A typical call ends within 510 minutes; if needed, you can continue chatting, so you don't have to complete everything at once.
bd345 App Safe Use Tools
Using the in-app tools keeps control in your hands; they are clear, simple, and quick to find.
Account Security
To increase login security, use a strong password and extra verification; this makes keeping your information secure easier.
When you get a new phone, first check security settings
Self-exclusion
If you'd like to take a break for a few days, enable self-exclusion; you can choose the duration according to your situation.
This helps reduce stress
Lightweight mobile app
bd345 APK small in size; opens quickly on ordinary phones, and the app remains easy to use even on weak networks.
In rural areas, page loads remain relatively stable even with 3G connections
Contact us now if you need help
After registering with bd345 you will still receive the same assistance; if you have questions, or to adjust limits, write directly to support
Guidance on bd345 App, bd345 Download, and bd345 APK is here to help maintain safe play
Talk with the support team View support page